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Глава 2. Traveling (Поездка). Урок 5. At the hotel (В гостинице)



Бронируете ли Вы авиабилеты, резервируете ли номер в гостинице или хотите взять напрокат автомобиль - в этой главе Вы найдете важнейшие обороты речи и слова, которые помогут Вам впоследствии легко справляться с трудностями.


 
Пример
A:
Good evening. My name is Horst. I made a reservation for 4 nights.
B: Welcome to our hotel, Mr Horst. Could I have your confirmation number, please?
A: Here you are!
B: Thanks. Would you just register here, please? Here's your key. Your room number is 215. It's on the 2nd floor at the end of the corridor, on the right. You can leave your baggage in the lobby; I'll call the bellboy to bring it up to your room.
A: At what time do you serve breakfast?
B: We serve breakfast from 7.00 a.m. till 9.30 a.m.
A: Could you give me a wake-up call at 7.30 a.m. please?
B: Sure, no problem. I hope you'll enjoy your stay.
 

doc Полезные фразы

At the reception desk / В бюро регистрации
I've booked a room for 2 nights.
I'd like to extend my stay for an extra 2 nights, please.      продлить
My wife will be joining me this weekend. Will there be an extra charge?    присоединится ко мне
Do you offer an overnight laundry / (dry-)cleaning service?
Can I send a fax to my office from here?
Could you arrange for a taxi at 3 o'clock this afternoon, please?
Are there any messages for me?
Could I have my shirt ironed?    погладить

Problems / Проблемы
I'm afraid I've lost my key / key card.
I can't get the air-conditioning / television to work.
Could I change rooms? My neighbours are very noisy / loud.
I can't turn off / on the heating.
The toilet is blocked / doesn't flush.    засорился
Do you have a hairblower (АмА) / hairdryer (БА) / extra towels?
The tap (БА) / faucet (AM) is dripping.   водяной кран
I'd like to see the manager, please.

Checking out / Отъезд
Could I have a late check-out, please?
I'd like to check out, please.
We're leaving today. Could you make up my bill / check?    счет
Can I pay by credit card?
Could you make a separate bill for my telephone calls, please?
Did you have anything from the minibar?



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